At the heart of every service industry is reliability and it is this defining attribute that differentiates the leaderMore
Express Service operations were launched in 2017 diversifying into the express transport segment combining choice and convenience for customers targeted at the home to work transport space. This service has been well received by our passengers and CitybusMore
The Airport Express operations were launched in 2016 and caters to passengers who are travelling to and from the airport with luggage. These buses come with purpose build racks to store luggage inside the bus, a clear preference that CitybusMore
The market research team of Citybus, in the course of conducting its regular customer outreach activities, identified the demand for services that offer passengers increased comfort, more privacy and personal space on the publicMore
You can buy single and Day pass tickets from the bus driver as you get on the bus.
Pay cash to the bus driver as you get on the bus for single tickets. If you’re making several journeys in the day a Day pass ticket may well save you money. The driver will also be able to advise you on the best ticket to get.
An alternative to the on-bus tickets is the Bus Pass. These passes can be procured from Citybus travel shops situated at key locations around the city. These passes are substantially discounted as compared to the cash tickets and both monthly and quarterly tickets are available. They come in various denominations depending on the number of routes and the validity period of travel. To purchase a bus pass please visit any of our travel shops
Citybus has always maintained Operational Excellence, Sustainable Growth and Technical Innovation as the trinity of its strategic initiatives. In these fast-evolving times, the company maintains its focus on continuous performance improvement of the entire value chain through organizational efficiency, process standardization, improved quality and cost optimization ensuring a culture of operational excellence within the organization.
In keeping with our philosophy of bringing the world class service to Kuwait, Citybus has onboard Vehicle Tracking System (VTS) which presents us with significant real-time data of the operating environment. It is our people first philosophy that led us to introduce a fleet of new vehicles with low emission norms to reduce the carbon footprints. It is our concern for the safety of our passengers that we maintain a strict preventative maintenance program whereby every bus undergoes quality inspection audit at periodic intervals. Coupled with this, Citybus also launched the Drivers Training Academy in association with the Kuwait Traffic Department not only to impart continuous education and skill to our drivers but also to sensitize our drivers towards needs of our passengers.